About us

Bertram and Son is the premier, end-to-end hydraulic compliance and asset maintenance partner for Australian aged care providers. Operating across New South Wales (NSW), Queensland (QLD), and the Australian Capital Territory (ACT), we protect vulnerable residents and eliminate compliance risks through specialised water management and plumbing infrastructure solutions.

By combining decades of hands-on technical expertise with our proprietary compliance platform, COMPLYQ, we deliver a seamless, unified solution to facility asset management. Standard clinical software is built for resident care—we build the systems that safeguard the physical infrastructure supporting them.

Legionella & Water Risk Management

• Risk Assessments: Conducting thorough site audits and specialised risk profiling to identify hidden system vulnerabilities.
• Testing & Prevention: Ongoing laboratory water sampling, proactive testing protocols, and monthly temperature monitoring.
• Technical Remediation: Rapid execution of specialised mitigation strategies, such as thermal flushes and disinfection protocols, if elevated risks are detected.

Specialised Hydraulic & Asset Maintenance

• TMV & Backflow Prevention: Turnkey management, testing, certification, and servicing of Thermostatic Mixing Valves and Backflow RPZ devices.
• Hot & Warm Water Servicing: Tailored preventative maintenance to ensure continuous, safe, and scald-free water delivery.
• Digital Asset Tracking: Live, transparent dashboards tracking every valve, pump, and pipe across multiple facilities or states.

At Bertram and Son, our focus is meticulous risk mitigation, strict public health compliance, and protecting occupants from Legionnaires’ disease. We bridge the critical gap between daily facility operations and complex plumbing assets, allowing your team to focus entirely on what they do best: providing exceptional care to your residents.